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Payroll Link is honored to be select by HR Tech Outlook magazine
as a "Top 10 Payroll Solution Provider in 2017."
Our average time-on-hold is less than 30 seconds,
and we return calls within one hour, not one day or longer.
Your workforce is one of your most valuable and costly assets.
We help you drive bottom-line results.
Experience one of the industry's most advanced
mobile HCM and workforce management solutions.
Build an engaged, high-performance workforce by leveraging a powerful applicant tracking system with human resources software from Payroll Link.
Help your HR staff hire, manage, and retain a quality workforce more easily so they can take a larger role in supporting your organization’s strategic objectives.
Streamline your benefit processes, reduce your risk of noncompliance, and lower benefits administration costs through several flexible options in a single Marketplace solution.
Develop top talent and streamline performance management with key performance indicators and more with Workforce Ready Performance Management.
Automated, accurate time and attendance management system that helps boost employee productivity and engagement while giving real-time insight into labor data.
Provides automated Payroll Link tools and high-quality information needed to create schedules that align staffing requirements with budget, skills, and demand.
Workforce Ready add-on module helps you control and mitigate employee absence with tools to help ensure consistent absence and leave policy enforcement.
Gives Payroll Link Workforce Ready users complete, end-to-end solutions for tax filing, garnishment processing, and distribution of checks and payroll documentation.
Provides managers and employees alike with instant mobile access to your Payroll Link human capital management solution to help them be productive wherever they are.
Work your way with a fully responsive, universal interface and anytime, anywhere mobile access — to minimize training and empower employees while improving ease of use and efficiency
Work smarter with integrated HR, payroll, talent, workforce management, and more — with real-time updates and people analytics for informed business decisions in the moment.
Work in the modern cloud with fast, efficient delivery without the installation, maintenance, and upgraded headaches — allowing your IT staff to focus on core business initiatives.
Your workforce is your greatest resource and perhaps your largest ongoing investment. Now you can unleash the potential of your workforce with true, marketing leading Human Capital Management technology, combined with unmistakably personal and responsive care, so you don’t have to choose between a great service provider and a leading technology. Gain the workforce tools and visibility to achieve peak performance.
Delivering market-leading technology is extremely important to us, but perhaps more importantly, we love taking great care of our clients. When you become a client, we connect you to one, designated client service representative. You’ll work with that person, the same person, day in and day out. When you call, we answer. Our average time-on-hold is less than 30 seconds, and if you do need to leave a message, we return calls within one hour, not one day or longer.
Your representative is empowered to solve 100% issues you may encounter. No runaround, no “chain of command” delays, finger pointing or sighs of frustration. In fact 99% of reported issues are resolved within one business day.
Expand the value of your workforce data! Connecting with other leading vendors, workforce solutions and third-party technologies that you use every day is something we take pride in. Beyond our single-record, unified HCM suite and our Marketplace of integrated ancillary solutions, we can help you connect your data to other third-party apps you use every day. This means your critical workforce data can be used in many ways not previously possible to further reduce your administrative, labor costs and increase productivity across the organization.
Contact us about integrating Workforce Link with one of your existing technologies or learn more about our add-on marketplace.
(Based on most recent 100 tickets)
"I like the personalized service you provide. Keep up the good work!"
Everyone at Payroll Link has been wonderful to work with and have been super friendly and patient with me. It has been a great experience working with your company!
Excellent communication. Concise facts and timing. Good explanation on the transition and scope of services and fees.
"The customer service has been excellent. I am very impressed with their expertise and their prompt response to any issues we have. I would gladly recommend your services to any business."
"Payroll Link cares about my business as much as I do. They make me feel like it is just as much their reputation as it is mine."
"Better than good. Shelly is reliable, professional, and gracious. She continues to impress us with her knowledge, responsiveness, and overall pleasant demeanor. We, at PPCA, had a steep learning curve with our first certified payroll. All through the process, Shelly handled each call and question (and there were more than a few) professionally, always kind and reassuring. With this most recent Spectrum problem, we knew we could rely on Shelly to correct the problem for us. We count on Shelly to answer our questions, fix our problems, and educate us. She is, without question, our payroll superhero. "
"Kristi has always been a GREAT help and is super responsive. Always willing to help with anything I need assistance with!"
"Thanks as always to Sandra for her quick help and acknowledgment. I also want to acknowledge Michelle who helped us promptly when we had an issue with our Internet and we needed a report asap. Great employees of a great Payroll Company. Thank you!"
" The support we received was just perfect – I made 3 phone calls during the day to help me write manual checks (something I do not normally do) and all were very helpful and stayed on the line with me until I had gotten through each issue. When I emailed Katy with a sick leave question she answered promptly and then went back to do a bit more research and sent me an additional response. I am extremely pleased and thank you all!"
"Shelly did a GREAT job in helping us make our open enrollment adjustments to our health insurance in payroll. She was quick to respond and make last minute adjustments. I truly appreciate all her help!"